Conference iosg::all-in-1_v30

2332.0. "editing event,attendee removed,wrong event" by KAOT01::M_FETT () Thu Feb 25 1993 19:15

    Okay, as a result of being told I should not include stars
    articles (for which I most humbly apologize!), I will sum it up 
    briefly and get down to the problem.
    Customer has V3.0, and has experienced the time managment problem
    as described in the STARS article called "Editing an Event Can 
    Result in Attendee being Removed".
    (userA sends event notice to some people, userB responds negatively,
    userA reschedules by editing the notice and finds that userB has been
    deleted from the list).
    
    This is listed as a "restriction" in V3.0.
    
    The twist on this is that for everyone whom this problem happens to,
    if they (the userA's) later on try to read this event, they find that 
    while the correct time and date of their meeting remains, the body
    of their message has been replaced with a "bogus" message, the text
    of some other message entirely (one they did not write). And it seems
    its the SAME message (a secretary is complaining that a lot of people
    are responding to her "luncheon date" - people she never sent it to!)
    
    Any idea what is happening here? When trying to do this "READ" the
    userA experiences a very long wait - as if a file is being scanned for 
    something it can't find and substitutes this luncheon date message for
    it.......(?)
    
    Monica

        Hi Monica,
        
        I should have read this closer the first time.  It's the second
        part to the problem I'm concerned about.  If that can be
        reproduced upon demand on an uncustomized system, submit an SPR. 
        If this can only be produced on the customer system, I'd start by
        looking for problems with customizations and mail corruption  I've
        not seen any problems with mail messages associated with TM
        actually having the wrong body files.
        
        If the customer is looking for a solution to the documented
        restriction, escalate.
        
        Dave Zaniewski

    
    	Thanks for the response. I suspect that this problem might
    be going hand in hand with a corruption problem, but I will look
    into it a little deeper. They are also getting the "Invalid or 
    Missing Arguments to Function" error when they edit the event 
    date (which, in yet another stars article, is the result of problems
    repainting the index screen - however, it states while a problem
    in 2.4, it is supposedly resolved in 3.0 - customer HAS 3.0 !)
    
    I will play with this on our system and get back to you.
    
    Monica

        Make sure they haven't customized a v2.4 version of one of the
        time mamagement index forms.  Turn trace on and determine which
        form library the form comes out of.
        
        Dave Zaniewski