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Conference iosg::all-in-1_v30

Title:	OLD ALL-IN-1 (tm) Support Conference
Notice:	Closed - See Note 4331.l to move to IOSG::ALL-IN-1
Moderator:	IOSG::PYE

Created:	Thu Jan 30 1992
Last Modified:	Tue Jan 23 1996
Last Successful Update:	Fri Jun 06 1997
Number of topics:	4343
Total number of notes:	18308

2285.0. "3rd Party A1 Newsletter" by POBOX::CROWE (I led the pigeons to the flag..) Wed Feb 17 1993 22:34

Are your customers receiving this??
    ----------------------------------------------------------------------
The following is an introductory article from a new newsletter I received 
called:  OA$UPDATE  A Newsletter from ECAP Systems Inc. for ALL-IN-1 Managers

It includes articles from ECAP Systems, Griggs & Associates Inc., LeBlanc & 
Associates, Ltd., Jenrick Software, and the DECUS AIM SIG.  It also contains
some promotions for ECAP's various ALL-IN-1 software add-ons.

They are offering a free subscription.  Send Name, company, address, city, 
state, zip, country to:
	OA$UPDATE
	ECAP Systems Inc.
	719, rue Principale, PO Box 826
	Casselman, Ont CANADA K0A 1M0

Here's the introductory article written by Eric Covington, ECAP Systems
(do notice the 2nd paragraph):

Welcome to the first third-party newsletter witten expressly for the 
ALL-IN-1(TM) communitty!  OA$UPDATE(TM) is ECAP's answer to your need and 
desire for a definitive source of ALL-IN-1 information.

We have observed that, despite its large installed base and user community,
ALL-IN-1 issues did not seem to be getting the attention they deserved.  
Frankly, we are not quite sure why this is the case.  But it was clear to us 
from talking with members of the ALL-IN-1 community, that a wide varitey of
information was badly needed.  In usual ECAP fashion, we took it upon ourselves
to find a solution to this.  And here is the answer - OA$UPDATE.

I draw your attention to the newletter's masthead because it succinctly states 
what OA$UPDATE is about, namely "A Nesletter from ECAP Systems for ALL-IN-1 
Managers."

We intend to base the newsletter's content around four main areas:
	-  ALL-IN-1 management issues
	-  ALL-IN-1 technical information
	-  General interest matters
	-  ECAP solutions

As you can see from this first issue, it is a principle we are putting into
practice.

Terry Griggs has written a good story on controlling the cos of a key component
of ALL-IN-1; Theresa LeBlanc outlines serious consideration to think about
before migrating to v3.0; Hans Hermus looks at the functionality of A1-Access;
and Patrick LeSesne tells you how to find more information on ALL-IN-1.

However, it is not our intention to preach from on high.  We want OA$UPDATE to
be your newsletter as much as it is ours.  To that end, we are looking for 
story ideas and submissions to the newsletter.  If there is an ALL-IN-1 tip,
trick or issue that you think would benefit the community, please give 
Cheryl DeLaplante a call at 613-764-3889 to discuss your idea.

T.R	Title	User	Personal Name	Date	Lines
2285.1	Interesting	POBOX::CROWE	I led the pigeons to the flag..	`Wed Feb 17 1993 22:42`	14
	This is the first edition of this OS$UPDATE newsletter. The following comments are MY OPINION. The articles from the other companies mentioned seem to be factual and are fairly well written. The 2 articles from ECAP don't sit real well with me. That second paragraph in the introduction takes on too nasty a tone for my taste. Another article written by Alan Price of ECAP Systems introduces them as provideing "a family of solutions for functionality missing from ALL-IN-1." Just thought you might like to know about this. -- Tracy
2285.2	Any chance of the pages?	AIMTEC::WICKS_A	WALES 10 England 9	`Thu Feb 18 1993 00:40`	17
	Tracy, Things that make you go "HmmmmmmmmH" - I know Messrs Griggs and Miss Leblanc well (:==:) the other names sound unfamiliar. Before I comment anymore i'd like to see the rest of the articles - any chance you could fax me a copy of it at DTN 343-6631? (that's the CSC's FAX machine as i'm not important enough to have my own!) Of course you'll want something in return - how about your next relink or installation call answered free by me - this is an introductory offer of course (:==:) subsequent calls will be charged at the normal rate of one pint of warm beer per undefined symbol etc....! Regards, Andrew.D.Wicks
2285.3	another copy in circulation	ANGLIN::HARRIS	Let the party begin...	`Thu Feb 18 1993 14:25`	5
	andrew - i've found a copy of this newsletter also. if tracy isn't able to fax you a copy, let me know and i can. ann
2285.4	Sounds like Marketing hype to justify their newsltr	GANTRY::HULL	Digital Services Delivery - Motown	`Thu Feb 18 1993 15:36`	10
	The comments about A1 users not getting enough information doesn't hold water, IMHO. If the customer is on contract they ought to be getting our ALL-IN-1 Updates during the year, and/or use DSIN. There's 2 excellent books by Tony, and there's DECUserve with it's superb core of ALL-IN-1 customers who are very talented. Someone isn't doing the small amount of legwork needed to let the customers know this and take advantage of it. -Al
2285.5	Correct me if I'm wrong, but...	SCOTTC::MARSHALL	Spitfire Drivers Do It Topless	`Thu Feb 18 1993 16:05`	8
	I haven't seen it, but from the notes here it seems to me this "newsletter" exists primarily to advertise ECAP's products, and the services of other companies. Calling it a newsletter will make people read it and take note of what it says, more than if it were just sent out as another junk-mail shot. Clever marketing; maybe we should try something like that :-) Cynical of REO :-)
2285.9		MRKTNG::SLATER	Subvert the Dominant Paradigms	`Sat Feb 20 1993 13:03`	10
	I have a copy of the newsletter. I will gladly make copies for anyone who wants one. You might also want to call ECAP at 613-764-3889, ask for a copy, and to be put on the mailing list. You might also want to submit articles to it. In general, its technically accurate, and it is free advertising for Digital. Regards, Marc
2285.10	External consultants	SIOG::T_REDMOND	Thoughts of an Idle Mind	`Sun Feb 21 1993 16:06`	15
	Some undercurrents at DECUS mentioned this newsletter. I agree with Scott -- it is a marketing device to try and shift ECAP consulting services and add-ons. After listing to Tony Ioele do a review of Digital office products at DECUS I doubt whether he knows very much about anything other than ALL-IN-1 and Message Router, and even that knowledge is skimpy and only surface-deep. Ms. LeBlanc deals with training matters, and she's good at end-user stuff, but again, I doubt whether she could manage a technical discussion about anything that wasn't covered in the ALL-IN-1 and WPS-PLUS documentation set. A typical consultant, in fact. These people are all quite high in the US DECUS organization. It makes a difference, maybe. Tony
2285.11	A1-Access from ECAP	SIOG::T_REDMOND	Thoughts of an Idle Mind	`Mon Feb 22 1993 10:11`	14
	Some more information about ECAP. These people showed a product called A1-Access at DEXPO in Vegas (December). They positioned A1-Access in the same bracket as TeamLinks, giving "transparent access to the ALL-IN-1 File Cabinet". Unhappily their demos tended to corrupt the file cabinet, much to the amusement of certain onlookers. In fact, the company is also associated with some of the code that Barclay Brown "gave" to the worldwide ALL-IN-1 community -- CDMS and ARTS being the two best examples. These did a wonderful job of corrupting cabinets as well. With such a track record, would you recommend these people to your customers? I know my answer. Tony