| Title: | *OLD* ALL-IN-1 (tm) Support Conference | 
| Notice: | Closed - See Note 4331.l to move to IOSG::ALL-IN-1 | 
| Moderator: | IOSG::PYE | 
| Created: | Thu Jan 30 1992 | 
| Last Modified: | Tue Jan 23 1996 | 
| Last Successful Update: | Fri Jun 06 1997 | 
| Number of topics: | 4343 | 
| Total number of notes: | 18308 | 
    Hi All,
    
    I have just come across a very odd problem with a DOCDB.DAT on an
    ALL-IN-1 version 2.4 (Patch k603) and OpenVMS 5.5-1 system.
    
    A user was unable to login and go the following OpenVMS error message
    -RMS-E-FLK, file currently locked by another user.  If you tried to
    type the DOCDB.DAT came back with %TYPE-W-OPENIN, error opening
    <disk>:[user.a1]DODB.DAT as input followed by -RMS-E-FLK, file
    currently locked by another user.  Tried doing a <NEWDIR from the
    ALL-IN-1 system managers account and I still got the -RMS-E-FLK,
    message.
    
    Normal behaviour is for ALL-IN-1 to display a message saying "you are
    currently using ALL-IN-1 please use reenter to login".  NEWDIR should
    allow you to access the users account without a problem apart from the
    "Record stream is currently locked ...." message if you are trying to
    access a record beyound the locked record.
    
    The customer noticed the problem first when TRU was running it reported
    the file locked.  To find out who was locking I asked the customer to
    do the following:
    
    $mc sysman
    SYSMAN> set environment/cluster
    SYSMAN> show devic/files
    
    Could not find any process locking the file.  I also went into the
    system analyzer to check all locks on the notes in the cluster and did
    a search for the [USER.A1]DOCDB.DAT straing and it came back with
    nothing.
    
    The customer has said that this has happened a few times on his system
    and has in the past rebooted the system to solve the problem.  Any
    ideas as to why this maybe happening ?
    
    Thanks in advance,
    
    Sunil
    
| T.R | Title | User | Personal Name | Date | Lines | 
|---|---|---|---|---|---|
| 2225.1 | image in correct location? | AIMTEC::BUTLER_T | Mon Feb 08 1993 19:53 | 12 | |
|     Sunil,
    
    There was a problem with FCVR and where the patch put the image
    in 2.4.  It would put it in oa$site.... instead of oa$lib_share.
    I believe the article was titled "FCVR rnadomly gets bucket/locked
    error reading docdcb."
    
    Also note 2762 in the 2.4 conference had some pointers.  
    
    HTH,
    
    Tim
 | |||||
| 2225.2 | What happens when an account is locked ? | GIDDAY::SETHI | Man from Downunder | Tue Feb 09 1993 00:10 | 14 | 
|     Hi Tim,
    
    I had seen the Stars article and the note in the 2.4 conference and
    it's not really the type of problem my customer is having.
    
    I wonder if an ALL-IN-1 account becomes locked would it cause the above
    problem ?  I know if the account is locked the user will get the
    messagetelling him/her to contact the system manager .... etc. If for
    some reason an account did become locked would this cause the problems
    as in .0 ?  In short what happens when an account is locked ?
    
    Thanks,
    
    Sunil
 | |||||
| 2225.3 | No, it's a real RMS lock... | IOSG::PYE | Graham - ALL-IN-1 Sorcerer's Apprentice | Tue Feb 09 1993 09:09 | 8 | 
|     When an account is locked, it just sets the NOT$IN$USE flag in the
    profile. This can be unlocked with the hidden UL option on the SM MUA
    menu.
    
    So if there's an RMS type lock on the file, then someone/thing must
    have it!
    
    Graham
 | |||||