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Conference iosg::all-in-1_v30

Title:*OLD* ALL-IN-1 (tm) Support Conference
Notice:Closed - See Note 4331.l to move to IOSG::ALL-IN-1
Moderator:IOSG::PYE
Created:Thu Jan 30 1992
Last Modified:Tue Jan 23 1996
Last Successful Update:Fri Jun 06 1997
Number of topics:4343
Total number of notes:18308

2216.0. "CDQ and Wordperfect ALL-IN-1 V2.4 !" by KAOFS::R_OBAS () Thu Feb 04 1993 18:06

Hello,
   My customer called wordperfect for help but wordperfect told them it is
an ALL-IN-1 problem.
The customer implemented Document Quota. Any user who faces the CDQ form 
cannot read or print a document if it is wordperfect document.
Comes back with the error'

   Optional Software Product not installed.
    WPCORP OA not installed
    ERROR OPENING LIST FILE ""
    @OA$CURDOC OPTIONAL PRODUCT NOT INSTALLED
    !AS NOT INSTALLED.

 But at the same scenario (CDQ), print any document so long as it is not
 wordperfect document, it works fine.
 Does anyone know if this is ALL-IN-1 or Wordperfect problem ?

 thanks 
 ricardo
T.RTitleUserPersonal
Name		DateLines
2216.1Well we would say this wouldn't we ...IOSG::MAURICEBecause of the architect the building fell downThu Feb 04 1993 18:3413
    Hi,
    
    Looks to me like a WordPerfect problem. I'm guessing that WordPerfect
    relies on oaini.scp being run, but if a user arrives in the overquota
    form oaini.scp does not get run until the user manages to escape.
    
    If this is the case then a solution might to look at the read and print
    scripts in the FORMAT file, and see if they can test for a first-time
    flag and run the necessary code. 
    
    Cheers
    
    Stuart
2216.2Stuart never lies, WPCORP on the other hand!AIMTEC::WICKS_AMUP(pets) coming to ALL-IN-1 soon?Thu Feb 04 1993 19:4418
    The evidence backs up the expert!
    
    $ typ oa$lib:oaini.scp
    
    USERA:[ALLIN1.SITE.LIB_SHARE]OAINI.SCP;1
    
    ! The WPCORP_OA20_INIT script must be run to use the WPCORP Integration
            .FUNCTION DO WPCORP_OA20_INIT
    
    !*** 13-JUL-1992  ALLIN1  "Added changes for WordPerfect Integration"
     ***WPCORP_OA20_INIT
    
    No wonder their support cost is lower than ours - even I can say
    "call 1-800-dec-9000"
    
    Regards,
    
    Andrew.D.Wicks