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Conference iosg::all-in-1_v30

Title:*OLD* ALL-IN-1 (tm) Support Conference
Notice:Closed - See Note 4331.l to move to IOSG::ALL-IN-1
Moderator:IOSG::PYE
Created:Thu Jan 30 1992
Last Modified:Tue Jan 23 1996
Last Successful Update:Fri Jun 06 1997
Number of topics:4343
Total number of notes:18308

2211.0. "NULL_POINTER error" by CROCKE::YUEN (Banquo Yuen, Darwin Australia) Thu Feb 04 1993 07:32

    In ALL-IN-1 V2.4, for a particular account only, if use <NEWDIR from
    the manager account, when read any document, it returns
    
    Error occurred during operation : NULL_POINTER
    file not found
    
    use the form DOCDB to look at the record, it looks normal.
    
    And can read all the document from the user account directly
    without problem, only when use <newdir and for this particular
    account the error keeps comming back for every document in
    his account.
    
    Any suggestion?
    Thanks
    Banquo
T.RTitleUserPersonal
Name		DateLines
2211.1Sounds like a broken WPSDEF.WPL in Manager's acctIOSG::SHOVEDave Shove -- REO2-G/M6Thu Feb 04 1993 09:2213
    This sounds like a problem with WPS-PLUS in the Manager's account.
    
    Can the manager read his/her own WPS-PLUS documents?
    
    If you set the Manager's default editor to WPS-PLUS (using US SWC), can
    he/she create documents?
    
    If the answer to either or both of these is no, give the Manager a new
    WPSDEF.WPL file - copy it from sub-directory [.USER] under OA$LIB: to
    sub-directory [.MGR] under the Manager's VMS login directory
    ([ALLIN1.MGR] in a default system).
    
    Dave.
2211.2Not the manager account problemCROCKE::YUENBanquo Yuen, Darwin AustraliaWed Feb 10 1993 07:345
    I is not likely to be the problem of the manager account because
    I call <NEWDIR to other user and read other user's document
    without problem
    
    Banquo
2211.3A protection problem?IOSG::PYEGraham - ALL-IN-1 Sorcerer&#039;s ApprenticeThu Feb 11 1993 08:5211
    Well if the manager can read and create *WPS-PLUS* documents in their
    own account, and if <NEWDIR'd to another user *AND* that user can
    create and read *WPS-PLUS* documents in their own account:
    
    THEN there must be something in that user's account that the manager
    can't access, presumably because the protections are wrong. Try
    comparing the protections of the files in the user that works with the
    one that doesn't. Check all the .DATs, .WPL and .DIRs first, then look
    in the lower directories.
    
    Graham
2211.4More on .-1IOSG::SHOVEDave Shove -- REO2-G/M6Thu Feb 11 1993 11:2711
    The Manager will presumably have been using SYSPRV, and therefore
    System protections, to look at the other users' files (note that NEWDIR
    does _not_ raise the image's privs: the user must have them already.)
    
    So, check for any files on which the user has changed the S: protection
    (tell your users that this is not usually a good idea, 'cos BACKUP
    typically runs with SYSPRV and so such files won't get backed up!)
    Removing the (default) S:D protection will also stop the Janitor
    working.
    
    D.