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Conference iosg::all-in-1_v30

Title:*OLD* ALL-IN-1 (tm) Support Conference
Notice:Closed - See Note 4331.l to move to IOSG::ALL-IN-1
Moderator:IOSG::PYE
Created:Thu Jan 30 1992
Last Modified:Tue Jan 23 1996
Last Successful Update:Fri Jun 06 1997
Number of topics:4343
Total number of notes:18308

2116.0. "POstmaster fails to deliver AutoReply message" by ZPOVC::CHINGYUE () Tue Jan 19 1993 02:33

    Hi,
    Could someone tell me how the postmaster function when AutoReply is
    being set on ? Cos' I have a customer whose ALL-IN-1 account fails to
    receive the auto-reply message even though her auto-forward is not set.
    
    The worst is  --- this is intermitten !!!!!
    
    Thanks.
    
    ching-U
T.RTitleUserPersonal
Name		DateLines
2116.1Reply history feature?IOSG::SHOVEDave Shove -- REO2-G/M6Tue Jan 19 1993 18:0610
    One quick point - ALL-IN-1 will only send a particular auto-reply
    message once to a particular sender. It keeps a list (in
    REPLYHIST.DAT in the ALL-IN-1 default directory of the user with the
    auto-reply) of the addresses it has sent the reply to. This list is
    cleared each time the user defines a new auto-reply (or cancels it).
    
    The test is on the exact address string, so a given user might get the
    same reply more than once if the address used wasn;t exactly the same.
    
    Dave.
2116.2"Thanks but ... addition info provided now"ZPOVC::CHINGYUEWed Jan 20 1993 11:5722
    Dave,
    
    Just want you to know how glad I was to see a reply to my question.
    However, that doesn't help. (Probably not enough info given)
    
    Say, if userA has AR on and userB sends her a msg. 
    userB sees theh msg: The mail has been sent.
    But there is not msg waiting to be send when i do a SM MM DQ.
    Neither does replyhist.dat of userA contains a record of userB. And
    userB doesn't receive the reply msg.
    
    I have found that the disk is very VERY fragmented and the INDEXF.SYS
    is full and even produce error msg like -w-Headerfull.
    
    Is this the cause ?
    Does postmaster create a new file when AR is activated.
    
    Hope to hear from you soon.
    
    Thank and ta ta
    
    ching-U
2116.3Sounds like the disk problems are causing itIOSG::SHOVEDave Shove -- REO2-G/M6Wed Jan 20 1993 12:0911
    Yes, POSTMASTER creates a new message when the user who has auto-reply
    set receives a message (assuming, as I said before, that it's the first
    message from the other address). So, if it can't create the file(s) to
    hold this new message it wouild have a problem.
    
    I would expect there to be error messages either in OA$MTI_ERR: or (if
    the received message came from a remote user) in the fetcher batch log
    file (OAMTIMAIL.LOG in the top-level VMS directory of ALL-IN-1 user
    MANAGER - usually something like disk:[ALLIN1]OAMTIMAIL.LOG.
    
    Dave.