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Conference iosg::all-in-1_v30

Title:	OLD ALL-IN-1 (tm) Support Conference
Notice:	Closed - See Note 4331.l to move to IOSG::ALL-IN-1
Moderator:	IOSG::PYE

Created:	Thu Jan 30 1992
Last Modified:	Tue Jan 23 1996
Last Successful Update:	Fri Jun 06 1997
Number of topics:	4343
Total number of notes:	18308

1901.0. "MASS11 attachments, and forground formatting" by KAOFS::D_STREET () Fri Dec 04 1992 15:09

    Hello,
     I have a client who is getting "Problem with copy function" errors on
    their 2.4 system when they try to print a mail message while reading
    it. (ie. read a few pages, then print without going back to the EM
    menu) The thing that seems to be causing this is the fact that the
    attachments are MASS11 files. The copy function and errors look like
    this:
    
      copy #print_file "WPSPLUSTMP.WPL"
    
    		print_file = oa$share28:zulacfnjl.m11
    
     %OA-E-NOCOPY, Problem with copy function - file
                                                 "OA$SHARE28:ZULACFNJL.M11"
    
     -RMS-F-CRR, cannot connect RAB
    
     Earlier in the script I see some logic that goes like this:
    
     .if FORMAT.STDFORMAT[#PRINT_FORMAT] eqs OA$Y then .goto WPSPLUS
    
     Sure enough, it goes to WPSPLUS. Can the MASS11 stuff be treated like
    WPSPLUS stuff for printing?
    
     Any help would be appreciated....			Derek Street.

T.R	Title	User	Personal Name	Date	Lines
1901.1	mass-11 to Wpslus, not without conversion	DOOZER::TURNBULL	Snacks and treats Please	`Mon Dec 07 1992 13:03`	23
	I'll give this a try. Certainly MASS-11 files are formatted very differently from WPSPLUS, at the large customer site I'm currently seconded to they have purchased KEYPAK conversion utilities to convert from MASS-11 to DX format in order to send mail (reasonably) transparently from MASS-11 to ALL-IN-1. I would expect an unconverted MASS-11 mail to simply read ( and print) as garbage from ALL-IN-1, you can send MASS-11 to ALL-IN-1 as ASCII but then there should not be problems printing. Either way the documents have a handling type of ASCII when mailed to WPSPLUS from MASS-11. The copy function errors suggests that these attachments have a handling type of WPSPLUS, so is your client using a customisation /conversion utility to import/convert the MASS-11 documents? Regards Mark Is the customer using a utility to convert MASS-11
1901.2	What I see when I try it	AIMTEC::WICKS_A	Soon: warm beer, football, rain	`Mon Dec 07 1992 19:50`	23
	Derek, I think Mark is right - the handling should definitely be MASS11 - no wonder you're getting RMS RAB errors it would appear that you have a MASS-11 document masquerading as WPS-PLUS or vice versa. I just printed a MASS-11 doc and here's the relevant bit of the trace 52 ! [SCP/TRACE] .if FORMAT.STDFORMAT[#PRINT_FORMAT] eqs OA$Y then .goto ... 52 ! GET Symbol: #PRINT_FORMAT 52 ! Value: MASS11 52 ! DSAB Name: FORMAT Requests : GET_BY_KEY 53 ! GET Symbol: FORMAT.STDFORMAT[#PRINT_FORMAT] 53 ! Value: Y Is MASS-11 installed on the receiving system? I don't see the COPY function getting invoked at all in my trace, regards, Andrew.D.wicks
1901.3	sent cust to MASS11 supplier...	KAOFS::D_STREET		`Mon Dec 21 1992 20:59`	8
	I have directed the customer to the supplier of MASS11. They provide the modifications for the regular print option, so they should also provide one for the "print while reading" option. Thanks for the help.... DEREK.