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Conference iosg::all-in-1_v30

Title:*OLD* ALL-IN-1 (tm) Support Conference
Notice:Closed - See Note 4331.l to move to IOSG::ALL-IN-1
Moderator:IOSG::PYE
Created:Thu Jan 30 1992
Last Modified:Tue Jan 23 1996
Last Successful Update:Fri Jun 06 1997
Number of topics:4343
Total number of notes:18308

1695.0. "Printing to HP Laserjet printer within E-mail" by FSOA::CKELLEHER () Fri Oct 30 1992 18:20

    Hi,
    
    I have a uer who is printing his electronic mail to a HP Laserjet
    printer.  When he prints the files, they come out with a print margin
    that is different than when printing to an LN03 printer.  It pushes the
    text more to the right of the page.  Any suggestions on how to fix this
    will be greatly appreciated.
    
    This info is needed as soon as possible.
    
    Take care
    
    Cherylf
T.RTitleUserPersonal
Name		DateLines
1695.1What type of mail messages?IOSG::NEWLANDRichard Newland, IOSG, REO1-D/4AFri Oct 30 1992 18:288
What type of mail messages are you printing?  Are they ASCII, WPS-PLUS, or 
another format?  This is important to know because it determines how the 
messages get formatted, and it may be the formatting stage which is 
changing the right margin.


Richard
1695.2WPS-PLUS formatFSOA::CKELLEHERFri Oct 30 1992 22:0410
    Hi Rich,
    
    Thanks for your reply.  The files are WPS-plus files.  When the person
    prints, he chooses the Port Destination and as a default, LP11 comes up
    as the Format Style.  I tried to select the HP3_F option, but, it keeps
    putting LP11 back in there.
    
    Something is not right!
    
    Cheryl
1695.3Customization?IOSG::NEWLANDRichard Newland, IOSG, REO1-D/4ATue Nov 03 1992 15:1819
I don't have any instant answers to your problem because:

   1.  HP3_F is not a standard supplied print style 

   2.  A standard system will not put LP11 back into the Print Style field

so I'm going to have ask you lot of questions, beginning with:


    What version of ALL-IN-1 are you using?  

    Has any part of the Print sub-system been customized?

    What happens if you print an ASCII document to the to printer?



Richard