Conference iosg::all-in-1_v30

1531.0. "Modify User Setup damages DDS subscriber entry....." by BACHUS::AUSSIE (Thank God for Fridays) Wed Sep 30 1992 08:55

Hi all,

	A customer reported to the following.

	He is running ALL-IN-1 IOS 2.4 and MR 3.2.

	If an ALL-IN-1 user modifies their internal telephone 
	number within the US SPD option in ALL-IN-1 more than
	just the DDS Internal telephone number is modified in
	DDS.

	I did the following test using ALL-IN-1 IOS 3.0 and 
	MR 3.2-218.

	I modified my internal phone from 8737 to 8016. The 
	next two DDS records show before and after. Not quite
	the same are they.

	THE DIFFERENCES BETWEEN SUBSCRIBER ENTRIES ARE HIGHLIGHTED IN
	THE FIRST ENTRY WITH *************

	What's going on here......

MBMAN> sh dds sub/surn=hansen/fu
        Organization name               : Digital
        Organizational unit             : Customer Service
        Given name                      : Sam
        Surname                         : Hansen
        Initials                        : SK
        Name                            : Sam Hansen
        Telephone number                : 32 2 2447744
        Internal telephone number       : 8737
        Reverse lookup                  : AUSSIE@A1MAIL@BHT440  ****************
        Reverse lookup                  : AUSSIE@BHT440@MRGATE
        Proxy user agent                : OA$BHT440$ALLIN1
        Master copy owning node         : BHT440
        MHS/VMS address number          : 1
                MHS/VMS address part    : BHT440  **************************
                MHS mailbox             : A1MAIL  **************************
                MHS User identifier     : AUSSIE
        MHS/VMS address number          : 2
                VMS node name           : BHT440
                VMS user name           : AUSSIE
        Access Time                     : 25-SEP-1992 16:10:34.31
        Update Time                     : 25-SEP-1992 17:04:59.73
        DDSID                           : 21280A800096126D1BD608BBB8F90000

MBMAN> show dds sub /surn=hansen/fu
        Organization name               : Digital
        Organizational unit             : Customer Service
        Given name                      : Sam
        Surname                         : Hansen
        Initials                        : SK
        Name                            : Sam Hansen
        Telephone number                : 32 2 2447744
        Internal telephone number       : 8016
        Reverse lookup                  : AUSSIE@BHT440@MRGATE
        Proxy user agent                : OA$BHT440$ALLIN1
        Master copy owning node         : BHT440
        MHS/VMS address number          : 1
                MHS User identifier     : AUSSIE
        MHS/VMS address number          : 2
                VMS node name           : BHT440
                VMS user name           : AUSSIE
        Access Time                     : 25-SEP-1992 16:10:34.31
        Update Time                     : 25-SEP-1992 17:09:42.51
        DDSID                           : 21280A800096126D1BD608BBB8F90000

    Quite simple really .. it's a bug.
    
    The inability of ALL-IN-1 to handle multiple O/R addresses was release
    noted in ALL-IN-1 v2.3 (1989). It doesn't appear in the v2.4 or v3.0 
    release notes and I don't believe it was fixed in ALL-IN-1 v3.0 so
    you might like to SPR it.
    
    Regards,
    
    Andrew.D.Wicks

Hi.


I have a simular problem as in -.0

We have a customer who uses ALL-IN-1 IOS 2.4 and MR 3.1 s-kit.

If this site does a modify then after the modify, the user who
was modified have a new secondary MHS/VMS MHS mailbox changed 
from x.400 address to a1 mbx address. They also have a second 
site with the same configuration/site customizations, and there 
it's no probl.

I'll try to get a subscriber trace available 09/11, and then
there will be one from the system that's ok, and one from the 
bad one.

ADDR:	BERGEN::CS:[arnem.kunder.nh.vakero]*_trace.txt

Is this info too little to say if it's the same bug or ???

    Arne,
    
    It looks like a different symptom of the same problem. You might
    like to submit an SPR.
    
    Regards,
    
    Andrew.D.Wicks