| Title: | *OLD* ALL-IN-1 (tm) Support Conference | 
| Notice: | Closed - See Note 4331.l to move to IOSG::ALL-IN-1 | 
| Moderator: | IOSG::PYE | 
| Created: | Thu Jan 30 1992 | 
| Last Modified: | Tue Jan 23 1996 | 
| Last Successful Update: | Fri Jun 06 1997 | 
| Number of topics: | 4343 | 
| Total number of notes: | 18308 | 
    is it wierd or what?
    
    a user is not able to print anything that is a mail message she
    created.  i've only been able to test the created folder so far, but
    if i try to print a mail message that is in the created folder, it will
    not print.  the burst/flag/header pages ar set to N, if i change them
    to Y, they print, but not the document.
    
    this user can print private documents ok, and prints ok from VMS. 
    other ALL-In-1 users use this printer with no problems. the system has
    not been re-booted recently and there is nothing special with this
    users account.
    
    ALL-IN-1 2.4, VMS 5.4-3 no patches.  the printer is an LN03.
    
    Actually, this user has this problem with other LN03 printers on her
    network.  
    
    	Any ideas?   Ann
| T.R | Title | User | Personal Name | Date | Lines | 
|---|---|---|---|---|---|
| 1143.1 | What editor? | IOSG::NEWLAND | Richard Newland, IOSG, REO1-D/4A | Wed Jul 29 1992 20:05 | 6 | 
| What editor is the user using to create the messages? If the editor is changed does it make any difference? Richard | |||||
| 1143.2 | Check the KOA$PRINT_SHARE:LN03.PRA is it 8-bit esc seq ? | GIDDAY::SETHI | Man from Downunder | Thu Jul 30 1992 00:15 | 31 | 
|     G'day Ann Oooppps !!!,
    
    >Actually, this user has this problem with other LN03 printers on her
    >network.  
    
    Under Version 2.4 the "wrong" KOA$PRINT_SHARE:LN03.PRA file was sent
    out, it contained 8-bit ESC sequences rather than the 7-Bit ESC
    sequences.  The LN03's worked okay to a large extent, however at times
    such things as formfeed's did not work.
    
    To differentiate between an 8-bit table and a 7-bit table
    
                                      
            <DCS>   =       <ESC>P                              
            <ST>    =       <ESC>\                        
            <CSI>   =       <ESC>[ 
    
    For further information see Stars article "7-bits Equivalents for 8-bits
    escape seq. in .PRA tables".  The printer tables for ALL-IN-1 Version 3.0 
    are 7-bit.  Make a copy of the LN03.PRA and change the 8-bit's to
    7-bit's and setup a printer within ALL-IN-1 using the 7-bit table and
    see what happens.  There are other articles in Stars that deal with
    this problem.  I solved a problem at a customer site by changing to
    7-bit escape seq.
    
    The only suggestion I can make about the user's printing problems is to
    do a $ALLIN1/NOCUSTOMISE and see what happens.
    
    Good luck
    
    Sunil
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