Title: | *OLD* ALL-IN-1 (tm) Support Conference |
Notice: | Closed - See Note 4331.l to move to IOSG::ALL-IN-1 |
Moderator: | IOSG::PYE |
Created: | Thu Jan 30 1992 |
Last Modified: | Tue Jan 23 1996 |
Last Successful Update: | Fri Jun 06 1997 |
Number of topics: | 4343 |
Total number of notes: | 18308 |
I just visited a customer who is a power user of the TM function and she is experiencing some problems. I would appreciate help with this problem since she is the secretary of the Water and Wastewater Director. Rather than go into the long gory details, I'll simply state that this can really hurt us if we can't address it and will be happy to share the details if interested. PROBLEM #1 I was able to recreate the problem on our internal system and here are the details. The problem is that she creates a meeting notice, then has to add attendees. Then the meeting is rescheduled so she performs an edit and low and behold all the attendees are gone except for the ones that were added. Create a meeting notice - TM EV Add attendees - AA Edit the meeting parameters - E Read the notice R PROBLEM #2 When she prints the notice (SPM) the document prints out half way down the page. The distribution list then prints and takes up several pages. For a notice that printed on two pages in All-In-1 V22 now takes up 4 pages. It is not using the print parameters. There are other problems but these two are the most critical. Any help will truly be appreciated. Regards, Santra
T.R | Title | User | Personal Name | Date | Lines |
---|---|---|---|---|---|
551.1 | Couple of questions | AIMTEC::ZANIEWSKI_D | Why would CSC specialists need training? | Thu Apr 23 1992 13:27 | 11 |
Hi Santra, I don't have an answer to question #1. I'll look into that when I get a free minute (no comments Andrew). What menu does the user operate from, ans have they SO'd to another user account when this occurs? For question #2, what version ALL-IN-1 are you using? I can't find an SPM option on my US v2.4 system. Dave Zaniewski | |||||
551.2 | SPM=Send Paper Mail? | SHALOT::LANPHEAR | Test the water or turn the tide? | Thu Apr 23 1992 14:44 | 1 |
551.3 | Might be fixable | AIMTEC::ZANIEWSKI_D | Why would CSC specialists need training? | Wed May 06 1992 16:34 | 13 |
Hi Santra, I didn't forget, I've just been real busy. Interesting problem. When your user does the Edit, does it send paper mail? Mine did, but that could be for other reasons. This is probably a problem with CAL CLEAR_ATTENDEES not being run in all the proper places. I saw a few similiar problem reports, but not an exact match on this one. The problem appears to be partially resolved in v3.0. I've tested a few permutations without seeing any problems, but it takes a long time to test all the permutations. Dave Zaniewski |