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Conference iosg::all-in-1_v30

Title:*OLD* ALL-IN-1 (tm) Support Conference
Notice:Closed - See Note 4331.l to move to IOSG::ALL-IN-1
Moderator:IOSG::PYE
Created:Thu Jan 30 1992
Last Modified:Tue Jan 23 1996
Last Successful Update:Fri Jun 06 1997
Number of topics:4343
Total number of notes:18308

551.0. "TM problems" by DPDMAI::LANZ () Thu Apr 23 1992 01:00

    I just visited a customer who is a power user of the TM function and
    she is experiencing some problems.  I would appreciate help with this
    problem since she is the secretary of the Water and Wastewater
    Director.  Rather than go into the long gory details, I'll simply state
    that this can really hurt us if we can't address it and will be happy
    to share the details if interested.
    
    PROBLEM #1
    I was able to recreate the problem on our internal system and here are
    the details.   The problem is that she creates a meeting notice, then
    has to add attendees.  Then the meeting is rescheduled so she performs
    an edit and low and behold all the attendees are gone except for the
    ones that were added.
    
    Create a meeting notice - 			TM EV
    Add attendees - 				AA
    Edit the meeting parameters -		E
    Read the notice				R
    
    PROBLEM #2
    When she prints the notice (SPM) the document prints out half way down
    the page.  The distribution list then prints and takes up several
    pages.  For a notice that printed on two pages in All-In-1 V22 now
    takes up 4 pages.  It is not using the print parameters.
    
    There are other problems but these two are the most critical.  Any help
    will truly be appreciated.
    
    Regards,
    Santra
                                                
T.RTitleUserPersonal
Name
DateLines
551.1Couple of questionsAIMTEC::ZANIEWSKI_DWhy would CSC specialists need training?Thu Apr 23 1992 13:2711
        Hi Santra,
        
        I don't have an answer to question #1.  I'll look into that when I
        get a free minute (no comments Andrew).  What menu does the user
        operate from, ans have they SO'd to another user account when this
        occurs?
        
        For question #2, what version ALL-IN-1 are you using?  I can't
        find an SPM option on my US v2.4 system.
        
        Dave Zaniewski
551.2SPM=Send Paper Mail?SHALOT::LANPHEARTest the water or turn the tide?Thu Apr 23 1992 14:441
    
551.3Might be fixableAIMTEC::ZANIEWSKI_DWhy would CSC specialists need training?Wed May 06 1992 16:3413
    Hi Santra,
    
    I didn't forget, I've just been real busy.  Interesting problem.  When
    your user does the Edit, does it send paper mail?  Mine did, but that
    could be for other reasons.  This is probably a problem with CAL
    CLEAR_ATTENDEES not being run in all the proper places.  I saw a few
    similiar problem reports, but not an exact match on this one.
    
    The problem appears to be partially resolved in v3.0.  I've tested a
    few permutations without seeing any problems, but it takes a long time
    to test all the permutations.
    
    Dave Zaniewski