Conference iosg::all-in-1_v30

    The customization is probably JANCLEAN, a forerunner of the MAIL
    JANITOR utility.  IS should be able to run the script (JANCLEAN.SCP)
    interactively on your account (or maybe you can do it, try <DO
    JANCLEAN) and see what happens. Turn trace mode on before you try.
    
    Tony

   Hi Nick,

   Here's another possibility: do you have a Nickname entry named "ME"?

   If so, the CleanMail/JanClean-originated message in your Wastebasket 
   will have a status of "SENT" but you won't have the corresponding entry
   in your INBOX (which seems to be the behaviour you described in .0).
   This is because the old JANCLEAN addressed the notification message to
   "ME", one of those personal pronouns (like "I") that are usually *not*
   ambiguous. 8^)

   Hth,

	Ron

    Ron
    
    I think you've cracked it for me.
    
    Yes I do have a nickname translation for ME and it isn't me.  So
    there's someone in the US (Mike Engbrock - hence the Nickname) getting
    mail about my deletions in Europe.
    
    Thanks
    
    Nick

       Ron's comment seemed so logical that I promptly deleted the ME 
       nickname I was using.
    
       I also spoke with the person this applied to and he gets lots of 
       mail from all over Digital telling him that there is mail in the 
       WASTEBASKET of other people!
    
       But it's still happening that my Janitor's mail is incomplete and 
       gets dumped straight in the WASTEBASKET without being sent.  For 
       the time being I'm setting my entry point to ALL-IN-1 to be an 
       Index of the WASTEBASKET.
    
       Anyone got any more ideas!  Please!!
    
    Nick

    Grahame
    
    Yes I tried my part of .2
    
    Result was "You are not privileged to enter ALL-IN-1 interactively"
    
    One of our IS support people has tried to reproduce the problem in his
    own account, without success.  His attitude was that as he couldn't
    reproduce it, the problem was probably an aberration and certainly
    didn't deserve further investigation by him.  Therefore if it happened
    again I'd have to live with it as a feature of my account.
    
    Nick

    Your IS person certainly deserves a special award for his/her/its
    concern for his/her/its customers.  I suggest giving him/her/it a job
    in marketing working under mister hodges where this same concern for
    customers is widespread.

    Here is the end-user way to implement the advice given in .2:

    Create a UDP (call it IS_IT or whatever) via the WP UD C menu choices
    from any ALL-IN-1 menu.

    The UDP should contain the following two lines:

    .FUNCTION OA$TRA_SET SCRIPT,SYMBOL,MESS,LOG
    .FUNCTION DO JANCLEAN

    Invoke the UDP by pressing DO or GOLD U from a menu and watch the
    effect.  The information traced (from the first statement) will be
    placed into a file called A1TRACE.LOG in your ALL-IN-1 directory.

    You'll want to immediately exit from ALL-IN-1 to close the log file
    unless you understand how to use the trace control form via GOLD % (I
    am suspecting that you're not an ALL-IN-1 programmer type person).

    Hopefully, there will be a clue in the trace log file which will help
    solve the problem.  I recommend against posting the entire file here as
    it may be quite large which would cause wasted disk space and hurt the
    two people strange enough to use the death windows interface to VAX
    Notes.  If you wish help on getting through the log fie either mail to
    me and others answering this note or give a pointer to it (after
    setting the proper file protection to it and the directory path).

    Hang in there,
    don

    Don
    
    WRT IS, it would be my pleasure to draft the letter for their 'brown
    envelope', but I suspect I'm not going to get the chance!
    
    I tried the UDP and all went according to plan until I ran it....
    
    "error opening script file JANCLEAN"
    
    I then tried changing the name in the UDP to CLEANMAIL, so then I
    got...
    
    "error opening script file CLEANMAIL"
    
    Now what?
    
    Nick
    
    PS:
    
    More WRT IS...
    
    The are UNABLE to transfer ALL-IN-1 accounts for staff across national
    boundaries, and within the national boundary they can only transfer a
    maximum of 200 documents out of a gross limit of 1000.

Hi

	Could your system be running SYSTOOL?  Two or three years ago, the ASCOT
group in Europe took a copy of the V2.3 version of the toolkit we run on many
nodes in the US, and made some modifications and produced an ASCOT 
customization which they called SYSTOOL.  At that time, the Cleanmail script
was called SYS_JANCLEAN - you might try that script name in your UDP. 

	If not, surely your caring and sensitive IS organization could tell you
the name of the script? 

HTH

John

    It's me again :-)
    
       Yesterday when I ran my UDP invoking SYS_JANCLEAN it ran, but didn't 
       throw anything away.
    
       This morning I arrived to find that IS's run of SYS_CLEAN had 
       occured in the early hours of the morning.
    
       It had thrown lots of stuff into the WASTEBASKET, had prepared the 
       following elements of a mail, but had put it into the WASTEBASKET 
       too, without sending it.
    
       What do I do now?  Apart from becoming homicidal towards IS?
    
    Nick
    
d i g i t a l   
                  I N T E R O F F I C E   M E M O R A N D U M

                                        Sent:         
                                        From:       NICK HILL @PAO
                                                    HILL.NICK
                                        Dept:       FR-EIS-EURO AERO DCC
                                        Tel No:     (7)858-1567/33 1 69 87 15 67
                                        Message no: 003787
                                        Reply to:    

TO:  NICK HILL @PAO                       ( HILL.NICK )


Subject: ALL-IN-1 Janitor report

	Hi

	Without knowing what the script looks like this is nothing more than 
	a guess but check to see if you have a LANGUAGE defined.  Do a
	US SWC <next screen> and make sure the language field is defined.

	John - from the sensitive and caring IS in the US :-).

    John
    
    I've checked and as I thought the LANGUAGE is set, to ENGLISH.
    
    So far as I can tell only one thing has changed on my account, and that
    was the short period that I had a Nickname = ME but that's been removed
    now.
    
    Nick (still baffled!)

Create a UDP	

.FU COPY "OA$LIB:SYS_JANCLEAN.SCP" "OAUSER:SYS_JANCLEAN.SCP"

Now put your OA$TRA_SET functions from your other UDP as the first line
in OAUSER:SYS_JANCLEAN.SCP. If uou dont have dcl access use DT to get the
document and transfer it back.
Also find out where the .EXIT's are in the script, and place a
OA$TRA_SET OFF,ALL,OFF,LOG in front of thoise .EXIT's.
or if you have troubles doing that, post your of the file here
and ask someone to do it for you.

If I'm correct, the next time it runs it will use this file and leave 
a trace in your directory.

	Ben