| Title: | *OLD* ALL-IN-1 (tm) Support Conference | 
| Notice: | Closed - See Note 4331.l to move to IOSG::ALL-IN-1 | 
| Moderator: | IOSG::PYE | 
| Created: | Thu Jan 30 1992 | 
| Last Modified: | Tue Jan 23 1996 | 
| Last Successful Update: | Fri Jun 06 1997 | 
| Number of topics: | 4343 | 
| Total number of notes: | 18308 | 
    Customer has the following: 
    ALL-IN-1 V2.3 ingrated with MASS-11 
    and has tried the following using /NOCUSTOM with no change.
    
    A user has the following problem: does a DT/RV for a MASS-11 file,
    tries to read or edit it and gets kicked out with an ACCVIO. Returns
    into ALL-IN-1 and is then able to read or edit the document.
    Customer has found that those users with WPS-PLUS  as default editor do
    NOT have this problem, those with MASS-11 as default editor DO have
    this problem.
    
    This user CAN successfully retrieve ASCII documents without this
    problem.
    
    Has anyone heard of this?
    
    Monica
    
| T.R | Title | User | Personal Name | Date | Lines | 
|---|---|---|---|---|---|
| 100.1 | MASS-11 says... | KAORSC::M_FETT | Fri Mar 06 1992 16:47 | 27 | |
|     Called up the folks at MASS-11 about this one, they
    said that the user should be using a TRU (Transfer Utility)
    selection off of a form called M11ADD2; they recognize that
    DT will not work properly.
    
    Customer says though that TRU only works if you are directly
    trying to transfer from the standalone MASS-11 product, since
    it will ask you for folder and document name rather than VMS
    filename. This does not take care of possible uploaded files 
    in VMS (from the MASS-11 PC version for instance).
    
    However, MASS-11 says this is the way it works, so....
    
    The same customer reported another problem envolving his MASS-11
    integration; it appears that documents with foreign characters
    (i.e. � or � ) will print and edit fine, but when the user tries
    to do a READ on them, these characters are often misinterpreted
    (i,e, wrong character displayed, etc). This depends on the document,
    some work fine, other documents don't. 
    I told him to work this issue with MASS-11 as well.
    
    Ideas?
    
    Monica
    
    
    
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