| Title: | DECWINDOWS 26-JAN-89 to 29-NOV-90 | 
| Notice: | See 1639.0 for VMS V5.3 kit; 2043.0 for 5.4 IFT kit | 
| Moderator: | STAR::VATNE | 
| Created: | Mon Oct 30 1989 | 
| Last Modified: | Mon Dec 31 1990 | 
| Last Successful Update: | Fri Jun 06 1997 | 
| Number of topics: | 3726 | 
| Total number of notes: | 19516 | 
    Hi everybody,
    
    a customer reclaims a bad problem with PrintScreen.
    After issuing 'Print Entire Screen' from the SessMgr the printout
    works fine - but only the half!
    
    It seems that the printout 'forgets' the upper half of the picture
    - with no error message.
    
    Are there perhaps any Sysgen-Parameters responsible for this
    behavior?
    
    The customer has 8MB VS200. The same behavior with my 14MB VS2000.
    
    Any help'd be appreciated.
    
    
        Armin Erlemann, Service Center Frankfurt
| T.R | Title | User | Personal Name | Date | Lines | 
|---|---|---|---|---|---|
| 1826.1 | CDA Viewer Blues? | GOLLY::MILLER | I need 'Deeper Understanding' | Tue Dec 05 1989 21:02 | 10 | 
|                      <<< Note 1826.0 by FRSTSC::ERLEMANN >>>
                     -< PrintScreen prints only the half! >-
    
    Are you sure it isn't just the (brain-dead) scroll bars on the Viewer? 
    Try expanding the window and/or pull the image into Paint or DECwrite
    and I'll bet you'll see the whole thing.
    
    Regards,
    
    	 	== ken miller ==
 | |||||
| 1826.2 | No! | FRSTSC::ERLEMANN | Fri Dec 08 1989 05:57 | 7 | |
| 
    No!                                 
    It has nothing to do with the Viewer and it is not a specific
    layered product problem as with Paint or DECwrite.
    It's just a simple 'PrintScreen' from the Session Manager.
    
    Armin
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