| T.R | Title | User | Personal Name
 | Date | Lines | 
|---|
| 2064.1 |  | NPSS::RAUHALA |  | Thu Jun 13 1996 16:04 | 17 | 
|  |     It seems that the 620 is unable to respond to it's own address.
    Rather than processing the management packet (addressed directly
    to the bridge) it instead treats it like a regular packet and will
    forward/filter it.
    The reason the arp request works is that it gets send to the
    broadcast address, not a specific device address.
    was the customer seeing any crashes before installing V1.4 code?
    Is it possible to check (using snmp or MCC) the status of the
    4 addresses of the bridge while it's in this messed up state?
    Normally an address will be "learned" on port 1-4 but the
    4 bridge addresses should never be learned on any port, their
    status should be listed as "self".  I'm thinking maybe the
    status got messed up somehow.
    ken
 | 
| 2064.2 | Static entries with problems... | 54625::VANLOOCK | Patrick DTN 856-8648 | Fri Jun 14 1996 05:38 | 39 | 
|  |     
    Ken,
    
    According to some notes I made at that time:
    (hand written, no logfiles, so I'm not quite shure about query/answer)
    queries done after 'moving' MCC-station to first Ethernet-port (Line 2) 
    of this bridge ...
    
    MCC> dir bridge jnj_ns:.janbel.bridges.decbridge_620_binfb2
    
                    Address = { 08-00-2B-2C-76-FB,     <== FDDI-port
                                08-00-2B-6C-76-FB,
                                08-00-2B-2C-76-FC,
                                08-00-2B-6C-76-FC }
    
    MCC> show bridge jnj_ns:.janbel.bridges.decbridge_620_binfb2 
         forwarding database static entry 08-00-2B-2C-76-FB all char
    
       ==> reply: 'variant selector information not found in
                   variant selector list'
    
    MCC> show bridge jnj_ns:.janbel.bridges.decbridge_620_binfb2 
         forwarding database static entry 08-00-2B-6C-76-FC all status
    
       ==> reply: no such entity
    
    At this moment: all bridges behave well, so I can't get more
    (accurate) info...
    
    V1.4 was installed more than 1 year ago: reason: monitoring
    via SNMP...
    
    What do you mean with a 'crash'?  Customer didn't complain about
    lost connections ...
    
    Patrick
                          
    
                                                               
 | 
| 2064.3 |  | NPSS::RAUHALA |  | Fri Jun 14 1996 18:01 | 11 | 
|  |     by "crash" I mean an Unsolicited Reset.
    the bridge will be down for about 1 minute while
    it runs diags and pre-forwarding mode. I was
    wondering if they had any history of crashes
    with old V1.3 code.
    Is this customer problem fairly recent (1-3 months)
    or have they been seeing this problem since they
    started using V1.4? (over 1 year).
    ken
 | 
| 2064.4 | no "crash" seen last months... | 54625::VANLOOCK | Patrick DTN 856-8648 | Mon Jun 24 1996 11:14 | 17 | 
|  |     
    
    Hi Ken,
    
    Sorry for this late reply (I've been 'out' for a week...)
    
    The customer can't remember when this problem first occured but
    he guess about  six months ago.
    Although the "Unsolicited Reset" counter on the bridges that recently
    experienced management-problems is now at 3 on bridge BINFB2 and
    1 on bridge BINFB6, customer was not aware of any 'unexplainable reset'
    as a "crash" would have caused.
    
    Checking the unsolicited resets on the other bridges: bridge BINFB4
    has currently 1, the other 2 (BINFB3 and BINFB5) have 0.
    
    Patrick        
 | 
| 2064.5 |  | NPSS::RAUHALA |  | Mon Jun 24 1996 15:55 | 3 | 
|  |     we are working on trying to duplicate the problem...
    
    ken
 |