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Conference 7.286::dcu

Title:	DCU
Notice:	1996 BoD Election results in 1004
Moderator:	CPEEDY::BRADLEY

Created:	Sat Feb 07 1987
Last Modified:	Fri Jun 06 1997
Last Successful Update:	Fri Jun 06 1997
Number of topics:	1041
Total number of notes:	18759

230.0. "Problems with BayBank ATMs?" by EXIT26::STRATTON (Reason, Purpose, Self-Esteem) Tue Dec 11 1990 16:27

        In the last couple of weeks, I haven't been able to use a
        BayBanks ATM with my DCU card.  Before I call the DCU, has
        anyone else seen this?
        
        I insert the card.  It accepts my password and gives me a
        menu.  When I select something like "withdrawal from savings",
        I get a message like "temporarily unable to communicate with
        your bank - try later" and the ATM gives me my card back.
        
        This has happened with three different BayBank ATMs.  It
        happened twice to me and once to my wife.  In two of the
        cases, we went to a non-BayBanks ATM and had no problem
        getting through.
        
        Thanks,
        
        Jim Stratton

T.R	Title	User	Personal Name	Date	Lines
230.1	Wait about 15 minutes	TYTAN::RLAW		`Thu Jan 03 1991 21:25`	5
	I noticed this a lot during the Christmas/New Years Holiday's also, with Baybanks and Shawmut. It seems like the Dcu vax is crashing a lot... I had to wait about 15 minutes before being able to get money.
230.2	Same story...different machines	DECSIM::GILLETT	And you may ask yourself, 'How do I work this?'	`Tue Jan 08 1991 08:52`	13
	I had this experience during November, but not with BayBanks ATM machines. I had car trouble on the NY Thruway near Buffalo and had to get additional cash to finish the drive. I stopped at 24 (count 'em...24) different Cirrus machines before I located one that could make the network connection and give me cash. My idea of fun is not driving along NY Route 20 with no cash and a car on "empty" with no way to get cash :-(. Moral of the Story: ATM banking is a neat idea, but don't ever count on it being available when you need it. /Chris
230.3		TOOK::MORRISON	Bob M. LKG2-2/BB9 226-7570	`Tue Jul 30 1991 09:42`	5
	The key word is "network connection". The host bank's computer must be upm the remote bank's computer must be up, AND the network link must be up. It is technologically feasible to make the link 99% reliable, but it appears the banks are not willing to spend the money for this level of reliability. Thanks for posting this.