| Title: | DCU | 
| Notice: | 1996 BoD Election results in 1004 | 
| Moderator: | CPEEDY::BRADLEY | 
| Created: | Sat Feb 07 1987 | 
| Last Modified: | Fri Jun 06 1997 | 
| Last Successful Update: | Fri Jun 06 1997 | 
| Number of topics: | 1041 | 
| Total number of notes: | 18759 | 
    I would like to suggest that the DCU provide an after-hours customer
    service representative for DEC employees who work 2nd or 3rd shift. I
    am on 1st shift (actually salaried), but have several DEC friends that
    work these "other" shifts. 
    
    Yes, they have ATM's and the Easy-Touch System, but for what ever the
    reason, a real live person is preferred or required from time to time. 
    
    I wonder what it would cost to staff three DCU employee's to cover
    these shifts (DCUE#1 3p-12a, DCUE#2 5p-2a, DCUE#3 12a-8a)? These would
    at least be able to answer questions and, (sorry...) in the greater
    Maynard area, do things like issue new accounts, etc. 
    Is this reasonable?
    
    Carl
| T.R | Title | User | Personal Name | Date | Lines | 
|---|---|---|---|---|---|
| 145.1 | AKOV13::FULTZ | ED FULTZ | Tue Dec 06 1988 12:52 | 9 | |
|     If you look at each shift, though, I think that most would be around
    a DCU office when it is open for its normal hours.  The second shift
    starts around 3:00, right?  That is before closing at 4:00.  The
    third shift is a bit tougher.  They start at 11:00 and end at 7:00,
    I think.  That would require them to wait about 1.5 hours to get
    at the DCU when it opens (it opens at 8:30, right?)
    
    Ed..
    
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| 145.2 | GOLD::OPPELT | Go west, young man. | Wed Dec 14 1988 12:46 | 3 | |
|     	Does any other bank provide services as you are proposing?
    
    	Joe Oppelt
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| 145.3 | DCU .NOT EQUALS. BANK | FRAGLE::BRUNER | Isn't that special? | Thu Dec 15 1988 12:48 | 11 | 
|     RE .2
    > Does any other bank provide services as you are proposing?
    >
    > Joe Oppelt
    
    Sure they do Joe!  I know of a lot of banks that are open until
    8 PM on Friday nights.  What about Saturdays.  I don't know of
    any banks that are closed on Saturday mornings.  How much $$$
    does DCU save by not even worrying about opening on Saturday?
    
    Bill
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| 145.4 | banking on your own time... | BAHTAT::PATTERSON | support your boys overseas!! | Mon Dec 26 1988 05:55 | 6 | 
|     RE: base note
    
    	No, just go in a bit early...it's YOUR time you use for banking,
    ya know.
    
    Keith
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