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Conference abbott::mailworks-vms

Title:MailWorks for OpenVMS
Notice:kit info notes 3-6; policies note 2; reporting bugs note 7
Moderator:KOALA::LAVASH
Created:Wed Jul 28 1993
Last Modified:Mon Jun 02 1997
Last Successful Update:Fri Jun 06 1997
Number of topics:1583
Total number of notes:6814

1569.0. "local file cabinets on file shares" by GIDDAY::BACOT () Thu Apr 17 1997 02:48

    
    I have a customer running MailWorks for VMS version 1.3A and TeamLinks
    V2.5-3
    
    They are having problems with folders disappearing from the local file
    cabinet and having to run fc repair on them.  The cabinets repair ok
    but a day or two later it will happen again. 
    
    When the explained that the local file cabinets are on a pathworks file
    share and they are using the local file cabinets to share documents I 
    wondered if that may be causing the problems?
    
    Could anyone comment?
    
    thanks,
    
    angela
T.RTitleUserPersonal
Name		DateLines
1569.1Should work ok. Look for interruptions.XANADU::x400it.zko.dec.com::manana::roughtThu Apr 17 1997 15:1024
I assume you are talking about TeamLinks local file cabinet.  This note
really belongs in the TeamLinks conference since the MailWorks server
is not involved.

The most likely cause of a drawer corruption is the interruption of
a file cabinet update.  When the file cabinet is on a file server,
the risk will increase but in a "healthy" environment, this should be 
a very infrequent occurrance. 

Are there frequent network interruptions at this site ?  Network problems
while users are working with a file cabinet may cause this type of
problem.

Any users turn off their PC while TeamLinks is still updating the file 
cabinet ?

Any VMS utilities running that would "touch" these files while the 
TeamLinks users are still using the cabinet ?  

Having the TeamLinks local file cabinet shared on a PathWorks file
server is supported.  Look for a usage pattern that may be unusual.


						Dave
1569.2thanksGIDDAY::BACOTThu Apr 17 1997 19:246
    Thanks for the info Dave, I'll check into those things.
    You're right this belongs in TeamLinks, long day I guess. :)
    I'll move it there.
    
    angela