| T.R | Title | User | Personal Name
 | Date | Lines | 
|---|
| 2111.1 | CDW - alway worth the couple of quid. | SEDOAS::SMITH_A |  | Mon Jun 28 1993 09:13 | 9 | 
|  |     Short answer - Yes.
    
    Maybe you can haggle over the stone-chip, and it all depends on the
    circumstances that the broke the mirror, but generally if you damage
    the car you are liable.
    
    Did you have CDW ? If so, you should be ok under that.
    
    T.
 | 
| 2111.2 | Wot is the CDW ? | CHEFS::ARNOLD |  | Mon Jun 28 1993 09:59 | 8 | 
|  |     Tony 
    
    You will need to report damage to Avis. You will also need to report it
    to DEC insurance group.  Thereafter, Avis will repair and bill DEC
    insurance - this assumes it was a business rental - if not refer to
    reply .1 - did you take the CDW insurance ??
    
    Doug
 | 
| 2111.3 |  | CEEHER::MCCABE |  | Mon Jun 28 1993 11:13 | 9 | 
|  | 
In the past, with Avis France, they did not charge for breaking the mirror
glass. I pointed out the damage upon return of the car, and the said that 
they only charged if more than the glass (ie. the plastic housing) was damaged.
Of course this may be specific to their French operation, but it's worth keeping
in mind
Terry
 | 
| 2111.4 |  | NEWOA::DALLISON | They make redundancies don't they? | Mon Jun 28 1993 15:16 | 4 | 
|  |     Yup, its on business hire. Well it goes back to them tomorrow so I'll
    post the Avis reaction.
    
    -Tony
 | 
| 2111.5 |  | AEOENG::MATTHEWS | M&M Enterprises, the CATCH 22 | Tue Jun 29 1993 13:15 | 16 | 
|  |     While on this subject, can anyone clarify just what the various
    insurance/assurance you are asked to take/not take when you hire
    a car are for.
    
    What is CDW for instance ?
    
    I'm not a direct Digital employee (scum-bag contractor infact),
    but do travel a lot on business for Digital. Whenever I do, I
    pay for the car hire with a Gold card, which claims to provide
    some form of insurance, although I never remember exactly which.
    
    In some countries, if the car is hired at the Digital rate, you
    don't always get the option to take the insurance.
    
    I'm sure someone in the UK will have made a detailed study of all
    this, and be able to provide me with a logical, definitive answer.
 | 
| 2111.6 | Info from VTX | SUBURB::THOMASH | The Devon Dumpling | Tue Jun 29 1993 13:39 | 30 | 
|  |     This is some info extracted fron UK National VTX..........(CDW is 
    collision damage waiver)
              Car Fleet Administration       Hire Car Procedure
FIRSTLY, YOU MUST OBTAIN THE CORRECT APPROVAL PRIOR TO MAKING ANY
RESERVATION....
AVIS have been elected as Digital's preferred supplier and we have
negotiated long-term rates. All rates for the UK are inclusive of unlimited 
mileage and insurance is included for business rentals only.  Digital has no
negotiated rates or insurance agreement with any other car rental company.
CDW AND PAI MUST BE DECLINED AT TIME OF RENTAL FOR BUSINESS HIRES. Our
contract with Avis accepts their insurance, however, we are responsible
for agreed excess amounts in the event of an accident depending upon the
car group hired, therefore Collision Damage Waiver must not be taken. 
Personal Accident Insurance is part of Digital's standard insurance policy
and must not be accepted. 
Payment can be made by any major credit card or Avis charge-card 
and claimed back on expenses. If you do not possess a credit card, you will 
    need to either pay by cheque and claim back on expenses  or obtain a 
    travel  advance to cover the rental costs.  The voucher system of
payment was phased out some time ago, however, in exceptional/emergency cases
we are able to supply a voucher number but only on receipt of written
authorisation from the CC Mgr to ADMIN SERVICES@REO.
FOR PRIVATE RENTALS CDW AND PAI MUST BE ACCEPTED AS YOU ARE NOT COVERED
UNDER DIGITAL'S INSURANCE POLICY. 
 | 
| 2111.7 | The myths and legends of CDW | CHEFS::ARNOLD |  | Tue Jun 29 1993 13:55 | 37 | 
|  |     This subject is so full of myth but I'll try......
    
    Avis, and indeed most rental co's insure their cars (or at least appear
    to you to do so - I was once interviewed to be their insurance man so I
    know a bit) comprehensively, ie against Third Party claims and own
    damage.  Their own damage cover has an excess/deductible which varies
    from country to country and in the case of corporate contracts - from
    contract to contract and even from car group to car group, so eg. the
    excess might be �500 on an Escort and �2,000 on a Granada.
    
    This is the CDW and you can elect to pay an extra daily rate so that
    you are in effect buying insurance to cover yourself against being
    charged for any repair damage.  If you don't buy this, you risk
    returning a damaged car and being debited on your credit card, the full
    amount of the CDW which can be into the thousands of dollars,
    regardless of the level of damage on the promise that you will be
    credited the balance, when the eventual damage is correctly costed.
    
    Digital had an agreement with Avis whereby we had a fixed CDW which we
    paid and did not buy their insurance - this was applied economics given
    the amount of hiring we do.  Over the years this situation has changed
    to the point where a few weeks ago we agreed that we would not buy any
    Avis insurance, but would stand the entire risk on our Fleet insurance
    arrangements - Avis felt they could not stand the cost, whereas to us,
    it only added a further 125 car years to our fleet insurance, and would
    mean a very small increase in our total costs.
    
    So if it is business, you now say no to PAI - ie. Personal Accident
    Insurance, because you, as an employee, have that from Digital when you 
    are on business, and no to CDW and sign yes for own insurance. - Simple
    ain't it.
    
    If it's pleasure, beware of the CDW - I always say that as a rule you
    are advised to take it, but I know the Digital contract for business in
    some countries extends to pleasure but.....
    
    Doug
 | 
| 2111.8 |  | AEOENG::MATTHEWS | M&M Enterprises, the CATCH 22 | Wed Jun 30 1993 17:18 | 5 | 
|  |     And as a non-Digital employee (contractor), travelling on Digital
    company business ?
    I believe that my credit card (some sort of gold card) covers this
    CDW since Digital will only pay it for Digital employees.
    Is this true ?
 | 
| 2111.9 | Wotsa Gold card ? | CHEFS::ARNOLD |  | Wed Jun 30 1993 17:44 | 9 | 
|  |     re - .8
    
    Is what true ?  That Digital will only pay the CDW for Employees ?
    Yes because a contractor travels on his business which happens to be 
    doing contract work for Digital.
    
    		    That your gold card covers it ?... Well now.....
    
    Doug
 | 
| 2111.10 |  | AZUR::SIMSA | Adrian Sims 7-828-5871 @VBO | Thu Jul 01 1993 09:02 | 9 | 
|  | Doug,
	I not too sure that I understood your reply.
If I was a contractor working for Digital UK, and as part of my job 'for 
Digital' had to travel to see a customer / another Digital site, and this
travel involved me hiring an Avis car through Digital ( i.e at Digital rates ),
should I request CDW ?
If NOT, and I did have an accident, would Digital pay the excess ?
 | 
| 2111.11 |  | SUBURB::THOMASH | The Devon Dumpling | Thu Jul 01 1993 09:12 | 6 | 
|  | 
	If you're doing this, I suggest you have it specifically stated in
	your contract.
	Don't ass-u-me
	Heather
 | 
| 2111.12 |  | CHEFS::ARNOLD |  | Thu Jul 01 1993 09:51 | 10 | 
|  |     I think Heather is right - assume nothing.  I tend to look at a
    contractor as I would expect to be if I was one.  I would be a
    self-employed person contracting all or part of my time and services to
    Digital (and/or other companies) therefore it is up to me to make my
    own arrangements for tax, pension, etc., etc., and one of the etc's
    could be car hire.  If I was employed by a vendor to Digital (eg.
    Johnson Controls, I would look to them to have sorted this out in their
    contract with Digital.
    
    Doug
 | 
| 2111.13 |  | AZUR::SIMSA | Adrian Sims 7-828-5871 @VBO | Thu Jul 01 1993 10:14 | 4 | 
|  | I will take this up and transfer the note to EURO_CONTRACTING as this is
a more suitable conference. I will take this up with my agency.
 
Maybe I ought to bring my own Alpha box to work as well ;-)
 | 
| 2111.14 |  | SUBURB::THOMASH | The Devon Dumpling | Thu Jul 01 1993 11:24 | 18 | 
|  | 
>I will take this up and transfer the note to EURO_CONTRACTING as this is
>a more suitable conference. I will take this up with my agency.
 
	Personally I would hope that if driving was nessecary, then Digital
	would either
	a. expect you to get from A to B under your own steam and pocket,
	and have made that clear before the contract started
	or 
	b. expect you to get from A to B with your own transport arrangements, 
	and pay mileage.
	You may be able to sort something out - I think a hire-car at Digitals
	rate is more than generous - I shall move to euro_contracting to
	await the outcome.
	Heather
 | 
| 2111.15 |  | AEOENG::MATTHEWS | M&M Enterprises, the CATCH 22 | Fri Jul 02 1993 11:50 | 13 | 
|  |     The situation for me is exactly as stated a few back.
    I am on contract for Digital France, in Annecy. As a part
    of that work I have to travel to customer and other Digital
    sites ...
    
    In this case, I would have assumed that Digital would cover 
    the travel risk for the flight, and for the CDW. This seems
    logical to me at least, but appears not to be the case.
    
    If it were just for travel to/from the one place of work, the
    I agree that it is the contractors responsibility.
    
    Anyway, off to the other notes file ...
 | 
| 2111.16 | New box on the AVIS form | ARRODS::SMITHA | Il y a une sange, dans l'arbre | Thu Sep 16 1993 14:05 | 17 | 
|  | AVIS now charge for theft insurance seperately. This is a new box that you
either accept or decline and get charged on a per-day basis as per CDW and 
PAI.
T.
Sad footnote:
My in-laws are over here from Australia for a three month holiday and one week
in their AVIS car has been stolen in Durham. Because of the tight budget
they are on and the �200+ it would have cost them for this theft protection they
elected for a krooklock-like device instead. Two very sorry pensioners are now
touring the north of England.
 |